Scantron Inc

question 7

Multiple Choice

Scantron Inc.claims that its competitors have to recall 10 percent of their products to fix defects,while it only has to recall 5 percent.Scantron is emphasizing which dimension of quality?

• A)Durability
• B)Reliability
• C)Performance
• D)Conformance

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Definitions:

Discrepancy

A lack of compatibility or agreement between two or more facts, figures, or perceptions.

Expertise

Exceptional skill or knowledge in a particular field or area, acquired through training, study, or practice.

Urban Farmer

An individual who engages in agriculture or farming practices within a city or urban area, often focusing on the cultivation of fruits, vegetables, and other produce in small or limited spaces.

Community Garden

Public plots of land used collectively by people of a community for growing plants and vegetables, often enhancing social ties and local food security.