Which of the Following Is One of the Three Functional

question 34

Multiple Choice

Which of the following is one of the three functional imperatives in services management?

• A)The management function.
• B)The outputs function.
• C)The inputs function.
• D)The servicescape function.
• E)The human resources function.

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Definitions:

Rationalizer

An individual who offers seemingly reasonable explanations or excuses for behaviors or attitudes that might otherwise appear irrational or inappropriate.

Best Interests

A principle that emphasizes making decisions that are most beneficial for those involved, often used in legal and healthcare settings.

Ethics Mindfulness

The heightened awareness and thoughtful consideration of ethical standards and principles in decision-making processes.

Ethical Manner

Conducting actions and making decisions in ways that are considered morally right and fair by societal standards.