Which of the Following Is NOT One of the Elements

question 12

Multiple Choice

Which of the following is NOT one of the elements of effective service recovery?

• A)Do the job right the first time
• B)Seek alternative recompense strategies
• C)Identify service complaints
• D)Resolve complaints effectively
• E)Learn from the recovery experience

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Definitions:

College-educated Women

refers to females who have completed a college degree or higher education, often leading to different economic, social, and personal opportunities and challenges.

Agreeableness

A personality trait characterized by compassion, cooperativeness, and a desire to maintain positive social relationships.

Big Five

is a model that outlines five broad dimensions of personality traits: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Hostility

Aggressive or antagonistic behavior or attitudes towards others.