Discuss the Framework of the Five Key Processes Involved in a CRM

question 35

Essay

Discuss the framework of the five key processes involved in a CRM strategy.

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Definitions:

Active Participation

In tax terms, a level of involvement by a taxpayer in managing an investment property that qualifies them for certain tax benefits.

Rental Offset

A financial mechanism where rental income is used to offset or reduce mortgage payments, expenses, or other financial obligations related to the rental property.

Passive

Referring to income generated from activities in which the individual is not actively involved, often subject to different tax rules.

Recourse Liabilities

Debts for which the borrower is personally liable, meaning creditors can pursue the borrower's other assets if the collateral does not cover the debt.