Which of the Following Is NOT an Example of Common

question 36

Multiple Choice

Which of the following is NOT an example of common CRM applications?

• A)Data collection
• B)Data analysis
• C)Market reinvestment
• D)Sales force automation
• E)Call center automation

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Definitions:

Participatory Advertising

Advertising strategies that involve the audience in the creation or promotion of the marketing message, fostering engagement.

Brand Engagement

The process of building a relationship between a brand and its consumers through interactive and engaging marketing strategies to foster loyalty.

Friendvertising

Friendvertising is a marketing strategy that leverages online social connections and friend networks to promote products, services, or content, tapping into the trust and influence existing within these networks.

Shared Content

Information, such as text, images, videos, or links, that is distributed and made accessible to others on digital platforms.