Outcomes of the "Cycle of Failure" for Firms Include ____________

question 38

Multiple Choice

Outcomes of the "Cycle of Failure" for firms include ____________ and ____________.

• A)low service quality; low employee turnover
• B)low service quality; high employee turnover
• C)high service quality; low employee turnover
• D)high service quality; high employee turnover
• E)mediocre service quality; unpredictable employee turnover

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Definitions:

Stringency

refers to the strictness, exactness, or severity in the application of rules or standards.

Punishment

A form of social control involving the application of an unpleasant stimulus or penalty in response to undesired behavior, aiming to decrease that behavior.

Degrees

Degrees are academic qualifications awarded by colleges or universities, representing a level of education or expertise achieved in a specified field of study.

Varieties

Different types, categories, or forms of a specific thing, emphasizing diversity within a group or category.