_______________ Confirmation Is When the Service Provided Was Better Than

question 27

Multiple Choice

_______________ confirmation is when the service provided was better than expected.

• A)Negative
• B)Neutral
• C)Positive
• D)Potential
• E)Unexpected

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Definitions:

Anion

A negatively charged ion, which is formed when an atom gains one or more electrons.

KCN

Potassium cyanide, a highly toxic compound that can release cyanide ions in solution, used in various industrial processes and, historically, in gold mining.

CN-

The cyanide ion, a negatively charged molecule consisting of one carbon and one nitrogen atom, known for its high toxicity.

Cations

Positively charged ions that are formed when an atom loses one or more electrons.