The Three Additional Ps of Services Marketing That Extend the Original

question 18

Multiple Choice

The three additional Ps of services marketing that extend the original four Ps of marketing are _____________, _____________, and _____________.

• A)price; place; promotion
• B)process; people; promotion
• C)physical environment; process; people;
• D)prosperity; process; promotion
• E)physical environment; planning; process

Distinguish between types of healthcare services and professionals involved in patient care.

Appreciate the importance of nursing in illness prevention and health promotion.

Acknowledge the influence of nurses in shaping healthcare policy.

Understand the complexity in developing a comprehensive definition of nursing due to dynamic healthcare landscapes.

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Definitions:

Correlations

Statistical measurements that describe the extent to which two variables move in relation to each other.

Performance Standards

Established benchmarks or criteria against which the execution or quality of work tasks and outputs are measured.

Reliability

The consistency of a test, assessment, or measurement tool to produce the same results under the same conditions over time.

Reliability

The consistency and dependability of a process, test, or system in performing and producing the same results under the same conditions.