Service Employees Should Have Which Set of the Following

question 17

Multiple Choice

Service employees should have which set of the following?

• A)Positive attitude, technical skills, and analytical skills.
• B)Positive attitude, leadership skills, and analytical skills.
• C)Technical skills, leadership skills, and interpersonal skills.
• D)Positive attitude, interpersonal skills, and technical skills.
• E)Technical skills, leadership skills, and analytical skills.

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Definitions:

Standard Error

A statistic that measures the accuracy with which a sample distribution represents a population using the standard deviation of the sampling distribution.

Confidence Interval

A selection of values, based on sample results, assumed to incorporate the value of an obscure population parameter.

Mean

The average value of a data set, calculated by adding up all the numbers in the set and then dividing by the count of the numbers.

Confidence Interval

A spectrum of values, from sample measurements, that is anticipated to capture the value of a hidden population parameter.