Examlex
Discuss the social contact and physical dimensions of the service encounter, explaining how marketers can use these dimensions to improve the quality of the service encounter.
Bundling
The practice of selling multiple products or services together as a single combined unit, often at a discounted price.
Upselling
A sales technique where a seller induces the customer to purchase more expensive items, upgrades, or other add-ons in an attempt to make a more profitable sale.
Low-end CRM
Customer Relationship Management systems designed with fewer features and capabilities, targeted towards small businesses or users with basic requirements.
Large Customers
Clients or companies that make significant purchases, often requiring customized solutions and extensive service support.
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