A Colorado Ski Resort Opens Its Mountain Ski Trails During

question 70

Multiple Choice

A Colorado ski resort opens its mountain ski trails during the summer months for the recreational enjoyment of mountain bike riders. The resort is doing which of the following?

• A) using disintermediation
• B) using total quality management (TQM)
• C) using capacity management
• D) maintaining the core service
• E) altering the servicescape

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Definitions:

Biweekly

Occurring every two weeks; often used to describe payroll or reporting periods.

Employer's Annual Contribution

The total amount an employer contributes to their employees' benefits, pensions, or other compensation plans over one year.

Piecewise Function

A function defined by multiple sub-functions, each of which applies to a certain interval of the main function's domain.

Commission

A fee paid to an agent or employee for transacting a piece of business or performing a service, typically a percentage of the sale.