________ Involves a Five-Step Process Called DMAIC (Define, Measure, Analyze

question 96

Multiple Choice

________ involves a five-step process called DMAIC (define, measure, analyze, improve, and control) designed to improve quality.

• A) Total quality management (TQM)
• B) Cannibalization
• C) ISO 9000
• D) ISO 14000
• E) Six Sigma

---

Definitions:

Variable Cost

Costs that change in proportion to the level of production or sales, such as materials and labor.

Loan

A loan is a sum of money borrowed that is expected to be paid back with interest.

Variable Cost

Expenses that change in proportion to the activity of a business.

Mud Statues

Refers specifically to figures crafted from earth materials like clay, often in a cultural or artistic context, but remains unrelated to economic jargon.