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Tom Smith is a top manager at a diversified company that has been tasked to identify inefficient, poorly managed companies in other industries and then acquire and restructure them to improve their performance and increase the profitability of the total corporation. Which of the following would be a strategy Tom might take to increase the performance of one of these newly acquired companies?
Telecommuting
A work arrangement in which employees do not commute to a central place of work, instead work remotely, often from home, using digital technology.
Call Center
A centralized office used for receiving or transmitting a large volume of inquiries by telephone, typically for product support or customer service.
Virtual Team
A group of individuals who work across time, space, and organizational boundaries, connected by communications technologies.
Collaboration
The process where two or more people, teams, or organizations work together to achieve a common goal, often involving sharing knowledge, learning, and building consensus.
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