Which of the Following Does the Philosophy Underlying Total Quality

question 13

Multiple Choice

Which of the following does the philosophy underlying total quality management (TQM) include?

• A) Greater quantity results in cost decreases.
• B) Better quality leads to higher market share.
• C) Greater quantity increases a company's profitability.
• D) Opinions of employees are irrelevant in manufacturing products.
• E) Work standards should only be defined as numbers or quotas.

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