Mike Works as a Corporate Trainer, Teaching New Employees How

question 27

Multiple Choice

Mike works as a corporate trainer, teaching new employees how to perform manufacturing tasks. In which value-chain activity does Mike work?

• A) Research and development
• B) Human resources
• C) Materials management
• D) Production
• E) Company infrastructure

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Definitions:

Encoding

The process of converting information or data into a particular form, especially within the context of communication or data processing.

Decoding

The process of interpreting or understanding information, symbols, or messages in communication.

Perception

The process by which individuals interpret and organize sensory information to make meaningful interpretations of the world.

Lengel-Daft Contingency Model

is a theoretical framework suggesting that the effectiveness of communication in organizations depends on the alignment between the information processing needs and the capacity of the information system.