The Income Statement Account Most Likely Affected by an AIS

question 55

Multiple Choice

The income statement account most likely affected by an AIS investment in customer relationship management (CRM) would be:

• A)Revenues.
• B)Cost of Goods Sold.
• C)Selling,General and Administrative Expenses.
• D)Unearned Revenue.

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Definitions:

Specific Objectives

Goals or targets that are clearly defined and aimed to be achieved in a particular endeavor or study.

Network Theory

A theoretical approach that examines how networks of social, economic, or technological connections affect individuals and society.

Associations

Organized groups or societies formed for the purpose of pursuing common interests or activities.

Rewarding

Offering satisfaction, happiness, or benefits, usually as a result of one's efforts or achievements.