If a Patient Wants to Hold to Speak to a Certain

question 29

True/False

If a patient wants to hold to speak to a certain staff member, the medical assistant does not have to return to the phone at all during the wait time.

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Definitions:

Online Portfolio

A digital collection of an individual's work or achievements accessible via the internet.

Résumé

A document used by individuals to present their background, skills, and accomplishments, typically for securing employment.

Instant Message

A form of real-time digital communication between two or more people based on typed text.

Résumé

A document presenting a person's background, skills, and accomplishments, used as part of a job application.