What Is the First Thing the Medical Assistant Should Do

question 62

Multiple Choice

What is the first thing the medical assistant should do when a check is returned unpaid by the bank?

• A) Contact the person who wrote the check.
• B) File it with the district attorney's office.
• C) Send a letter refusing to see the person as a patient until the matter is resolved.
• D) Write off the account.

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Definitions:

Biological Approach

An approach in psychology focusing on genetic, neurological, and physiological explanations for behavior and mental processes.

Aggressive Behavior

Actions that can cause physical or emotional harm to others, or the intention to dominate, hurt or damage something or someone.

Social Skills

The ability to interact effectively with others in various social contexts.

Behavioral/social Learning

The process by which behaviors are acquired or modified through interactions with the environment and observation of others.