Which of the Following Is True Concerning the Scheduling of New

question 72

Multiple Choice

Which of the following is true concerning the scheduling of new patients?

• A) Financial arrangements should be explained when the appointment is made if the patient is expected to pay at the time of service.
• B) The patient should be offered only the times reserved for new patient appointments, without flexibility.
• C) It should be assumed that the patient will look up directions to the office on the Internet.
• D) The medical assistant should wait to obtain information about the chief complaint until the patient arrives for the appointment.

---

Definitions:

Self-concept

Self-concept is an individual's perception of themselves, including beliefs about one’s abilities, appearance, and personality.

Intrapsychic Development

Psychological development and processes occurring within the mind or psyche, often related to the formation of the self and identity.

Individualistic Orientation

A cultural or personal perspective that emphasizes personal goals, autonomy, and self-reliance over collective goals or group identities.

Autonomy

The capacity to make an informed, uncoerced decision, often related to the concept of independence or self-determination.