Which of the Following Quality Gurus Believed That Companies Should

question 35

Multiple Choice

Which of the following quality gurus believed that companies should strive for zero defects and that quality was,in a sense,free since quality improvement programs invariably paid for themselves?

• A)Juran
• B)Deming
• C)Baldrige
• D)Crosby

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Definitions:

Constructive Criticism

Feedback provided in a positive manner aimed at improving someone's actions or work without causing offense.

Preceptor

An experienced practitioner or faculty member who supervises and mentors students or less experienced staff in a clinical setting.

Compensation Needs

Requirements or demands for payment or recompense, often related to work performed, services rendered, or for restitution in case of loss or injury.

Living Expenses

Refers to the costs associated with daily living, including rent, food, utilities, and transportation.