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Future Trends in CRM Include Coping with the Delicate Issue

question 10

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Future trends in CRM include coping with the delicate issue of privacy,utilization of social media,and utilization of cloud computing.


Definitions:

John Dewey

An American philosopher, psychologist, and educational reformer whose ideas have been influential in education and social reform.

Service Learning

A form of education that promotes social responsibility and service to the community.

Social Responsibility

The ethical framework suggesting that an individual or organization has an obligation to act for the benefit of society at large.

Compound

A substance formed when two or more chemical elements are chemically bonded together.

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