Which of the Following Would NOT Be Considered an Acceptable

question 52

Multiple Choice

Which of the following would NOT be considered an acceptable option in managing capacity when demand exceeds available service capacity?

• A) Utilizing fewer facilitating products
• B) Utilizing technological tools like computers and automated systems
• C) Cross-training and sharing employees
• D) Using customers to provide services

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Definitions:

Exxon Valdez

An oil tanker whose 1989 spill off the coast of Alaska caused one of the worst environmental disasters in U.S. history.

Anita Hill

An American attorney and academic who gained national exposure for her testimony accusing Supreme Court nominee Clarence Thomas of sexual harassment in 1991.

New World Order

A theoretical future period marked by significant global political and economic change, often mentioned in the context of conspiracy theories regarding global governance and power consolidation.

Irrational Exuberance

A term used to describe overly optimistic market behavior that is not supported by fundamentals, often leading to asset bubbles.