__________ Only Occurs When All the Internal Elements of the Work

question 46

Multiple Choice

__________ only occurs when all the internal elements of the work system reinforce one another.

• A)Synergy
• B)Absenteeism
• C)Horizontal fit
• D)Benchmarking

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Definitions:

Sales Presentations

Structured pitches or demonstrations by salespeople aimed at convincing a customer to purchase a product or service.

Feedback

Information provided as a response to an action, performance, or process, aimed at improving or affirming the action or process.

Marginal Listening

A poor form of listening where the listener gives minimal attention to the speaker, often leading to misunderstandings or miscommunication.

Active Listening

A technique of listening that involves paying full attention to the speaker, understanding their message, responding appropriately, and remembering the discussion, indicating respect and empathy.