Marco's Department Met or Exceeded All of Its Productivity Goals

question 120

True/False

Marco's department met or exceeded all of its productivity goals this year. When completing performance evaluations, Marco gave all members of his staff above average or excellent ratings, without considering individual effort. This is an example of a distributional rating error.

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Definitions:

Vendor Analysis

A process used by companies to assess the performance, reliability, quality, and cost-effectiveness of their suppliers.

Formal Vendor Analysis

A systematic evaluation of suppliers based on criteria such as price, quality, service, and capability to meet requirements.

Customer Relationships

The strategies and techniques a business uses to maintain and enhance interactions with its customers over time.

B2B Marketer

A professional or organization that specializes in marketing products or services to other businesses, rather than individual consumers.