Norman Has Experienced Tension with Certain Members of His Staff

question 110

Multiple Choice

Norman has experienced tension with certain members of his staff. This has led to some frustration on both sides. He is now preparing to hold performance review meetings. What type of format should he use to allow both himself and his subordinates to express their frustrations and work out their issues?

• A)Tell-and-develop
• B)Tell-and-listen
• C)Tell-and-sell
• D)Problem-solving

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Definitions:

Risks

Potential events or circumstances that could lead to negative outcomes, affecting objectives negatively.

Off-the-job Paid Leaves

Time off from work that employees are granted for various reasons, such as vacation, illness, or personal matters, with compensation.

Family and Medical Leave Act

A U.S. labor law requiring covered employers to provide employees with job-protected and unpaid leave for qualified medical and family reasons.

Preexisting Employee Health Insurance

Insurance coverage that includes benefits for health conditions an employee had before joining the insurance plan.