An Appraisal System That Takes into Account Financial, Customer, Processes

question 92

Multiple Choice

An appraisal system that takes into account financial, customer, processes, and learning categories is called

• A)the balanced scorecard approach.
• B)the 360-degree evaluation.
• C)the customer-oriented approach.
• D)management by objectives.

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Definitions:

Stockholder Profitability

The extent to which shareholders earn returns on their investments in a company through dividends and stock price appreciation.

Dividend Yield

A financial ratio that shows how much a company pays out in dividends each year relative to its stock price.

Intercompany Comparisons

Intercompany comparisons involve analyzing and evaluating the financial performance and strategies of different entities within the same group or company to identify discrepancies and opportunities for optimization.

Vertical Analysis

A financial analysis method that compares line item amounts on a financial statement to a base figure to determine each item’s relative size or contribution to the whole.