After Taking a Message, You Should

question 47

Multiple Choice

After taking a message, you should

• A) Repeat the message and phone number back to the caller
• B) Put the caller "on hold"
• C) Transfer the caller
• D) Lay the phone down

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Definitions:

Managing Uncertainty

The process of minimizing the impact of unknowns in decision-making and planning.

Global Leaders

Individuals who possess the skills and knowledge to lead organizations or teams across diverse cultural and geographical boundaries.

Linda Hasenfratz

Linda Hasenfratz is not a key term, but a person known for her role in the business world, specifically as the CEO of Linamar Corporation, an automotive parts manufacturer.

Linamar Corporation

A Canadian multinational company specializing in the manufacturing of precision automotive components, as well as powertrain systems.