The Staff Is Transitioning to a Major Change in the Provision

question 20

Multiple Choice

The staff is transitioning to a major change in the provision of nursing care in a large hospital. Which behaviors should the nurse manager watch for that would indicate possible problems? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

• A) Nurses are discussing the change at breaks and meals.
• B) Nurses are doing both the old work and the new work.
• C) A nurse says, "I guess everything we've done for years is wrong."
• D) The provision of care with the new system takes longer than expected.
• E) Nurses are doing parts of the old procedure and parts of the new procedure.