A Proposed Change in a Healthcare Organization Is Controversial and Will

question 28

Multiple Choice

A proposed change in a healthcare organization is controversial and will require cooperation from all parties involved. Which change strategy should the change agent use?

• A) Empirical-rational
• B) Normative-reeducative
• C) Power-coercive
• D) Empirical-reeducative

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Definitions:

Owner's Capital Account

A financial record that represents the owner's invested capital plus the total earnings minus the withdrawals made by the owner.

Year-End Balance

The final amount of money in an account at the end of a financial year, after all transactions and adjustments have been accounted for.

Accounts Receivable

Represents the money owed to a company by its customers for goods or services that have been delivered but not yet paid for.

Supplies

Items used in the operation of a business that are consumed or are not permanent, such as paper, pencils, and cleaning materials.