A Night Shift Supervisor Has Been Called to the Emergency

question 21

Multiple Choice

A night shift supervisor has been called to the emergency department to assist in managing a violent situation with a visitor. Once the violent person has been contained and security and police have responded, what should be the supervisor's next action?

• A) Notify staff on other nursing units.
• B) Notify the violent person's physician.
• C) Complete an incident report.
• D) No action is necessary; the situation has been managed.

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Definitions:

Productivity

The measure of the efficiency of production, often quantified as output per unit of input.

Morale

The confidence, enthusiasm, and discipline of a person or group at a particular time.

Transactive Memory

A process by which members of a small group remember different kinds of information.

Group Bond

The sense of solidarity or attachment among members of a group, fostering unity and support.