A Nurse Makes a Medication Error and Notifies the Client's

question 11

Multiple Choice

A nurse makes a medication error and notifies the client's physician. The physician berates the nurse over the phone and states, "You are an idiot." How should the manager deal with this situation? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

• A) Tell the nurse to go home for the rest of the day.
• B) Have the nurse call the physician back and demand an apology.
• C) Document the facts of the encounter.
• D) Privately tell the physician that the behavior was bullying.
• E) Confront the physician during rounds and demand an explanation.

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Definitions:

Revenues

Income generated from normal business operations and includes discounts and deductions for returned merchandise.

Shareholders' Equity

The residual interest in the assets of a corporation after deducting liabilities, representing ownership interest held by shareholders.

Subdivision

The act of dividing land into plots or parcels for the purpose of sale or development.

Debit Increases

Debit increases refer to the accounting principle where increases in assets, expenses, and losses are recorded on the debit side of a ledger.