A Nurse Manager Has Been Working with a Disgruntled Employee

question 5

Multiple Choice

A nurse manager has been working with a disgruntled employee for several weeks. Today the employee comes to the manager's office with yet another complaint about a new hospital policy. The manager says, "I am sick of your complaining. Leave me alone so I can get some work done." What should the manager do now?

• A) Firmly shut the office door.
• B) Tell the employee to go to human resources with complaints about the policy change.
• C) Apologize to the employee for being unprofessional and ask what the issue with the policy is.
• D) Tell the employee to go back to work.

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