A Nurse Makes a Medication Error and Notifies the Client's

question 11

Multiple Choice

A nurse makes a medication error and notifies the client's physician. The physician berates the nurse over the phone and states, "You are an idiot." How should the manager deal with this situation? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

• A) Tell the nurse to go home for the rest of the day.
• B) Have the nurse call the physician back and demand an apology.
• C) Document the facts of the encounter.
• D) Privately tell the physician that the behavior was bullying.
• E) Confront the physician during rounds and demand an explanation.

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Definitions:

Taxable Estate

The total value of an individual’s estate that is subject to estate tax after deductions such as debts, funeral expenses, and charitable donations.

Administrative Expenses

Expenses that are not directly tied to the production of goods or services, such as salaries of administrative personnel, rent, and utilities.

Total Debts

The sum of all financial obligations a company owes to external parties, including bonds, loans, and other forms of debt.

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Total value of all assets owned by an entity before any deductions for liabilities or depreciation.