An Employee Has Called in to Report Being Unable to Come

question 12

Multiple Choice

An employee has called in to report being unable to come to work due to car trouble. This is the third time this has happened in the last 2 weeks. The manager should question which variable in this employee's attendance?

• A) Ability
• B) Motivation
• C) Need
• D) Supervision

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Definitions:

Behavior Therapist

A mental health professional who specializes in treating clients using principles of behavior modification and cognitive-behavioral techniques.

Learning Principles

General laws or theories that explain how people and animals learn, providing insight into behaviors and the process of acquiring new knowledge or skills.

Maladaptive Responses

Actions or behaviors that may provide a temporary solution to a stressor but ultimately are ineffective or harmful in the long-term.

Self-help Group

A voluntary association of individuals who share a common desire to overcome personal issues or improve their life circumstances, often providing mutual support and resources.