A Manager Is Preparing to Write a Critical Incident Regarding

question 19

Multiple Choice

A manager is preparing to write a critical incident regarding a nurse who has voluntary absences for several scheduled shifts. What information should the manager determine first?

• A) How many hours were missed per pay period?
• B) What was the frequency and time period of the absences?
• C) What was the reason for these absences?
• D) Who did the nurse notify of the impending absences?

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Definitions:

Major Appliance

Large electrical or gas appliances used in the home, such as refrigerators or washing machines, designed for routine housekeeping tasks.

Overall Scan

A comprehensive review or assessment of a system, plan, or situation to understand its overall condition or effectiveness.

Processing Times

The duration taken to complete a specific operation or set of operations, from initiation to completion.

Total Flow Time

The cumulative time that it takes for a product to go through the entire production process, from start to finish.