An ICU Nurse Manager Has Been Struggling to Correct Client

question 25

Multiple Choice

An ICU nurse manager has been struggling to correct client care issues on the unit and has asked the unit director for assistance. The director says, "Training and discipline on your unit is your responsibility. I have other things to do." Now, the manager is faced with disciplining a nurse regarding another client care issue. What is the most significant reason this manager is hesitant to administer this discipline?

• A) The nurse may quit.
• B) The nursing staff is a cohesive group and might retaliate.
• C) The manager is not comfortable with confrontation.
• D) The manager does not feel supported by the director.

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Definitions:

Cognitive Dissonance

A psychological situation where conflicting beliefs, attitudes or behaviors cause mental discomfort, leading to an alteration in one of the beliefs, attitudes, or behaviors to reduce the discomfort.

Purchase Decision

The stage in the buying process where a consumer decides which product or brand to buy after considering various alternatives.

Online Special

Refers to exclusive deals or discounts available through a website or online platform, often used to attract and engage digital shoppers.

Extended Problem Solving

A consumer decision-making process used in complex buying situations, involving detailed search and evaluation.