There Is Substantial Unrest Among the Staff of an Intensive

question 23

Multiple Choice

There is substantial unrest among the staff of an intensive care unit that has resulted in negative client outcomes. Which employee factors should the manager assess first?

• A) Motivation and ability to be effective in the job
• B) The age of employees and their social background
• C) Gender and educational preparation of staff
• D) Experience base of employees and their attitude toward the job

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Definitions:

Internal Locus

The belief that one has control over the events and outcomes in their life due to personal actions or characteristics.

Influence

The capacity to have an effect on the character, development, or behavior of someone or something.

Laboratory Tasks

Specific assignments or experiments conducted in a controlled environment.

Sensation Seeking Scale

a psychological tool used to measure an individual's propensity for seeking novel, complex, and intense sensations and experiences.