A Novice Nurse Manager Is Devising a Schedule to Meet

question 17

Multiple Choice

A novice nurse manager is devising a schedule to meet the needs of the staff, clients, and other disciplines on the unit. Which is the most important method to counteract wasted time in nursing?

• A) Delegate routine activities to concentrate on other tasks.
• B) Assign a staff member to attend management meetings.
• C) Redesign the position so that the nurse manager works when the unit is not busy.
• D) Strictly adhere to a rule that the manager will see only staff members who make appointments.

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Definitions:

Bad News Message

Communication that delivers unfavorable or disappointing information to the recipient.

Direct Format

A straightforward and clear approach in writing or layout that presents the main point or conclusion at the beginning.

Handling Bad News

Techniques or strategies used to communicate unfavorable information in a way that minimizes negative reactions.

Indirect Format

A communication approach that first presents supporting details before getting to the main point or request.