The Nurse Manager Meets with the Staff Nurses to Discuss

question 24

Multiple Choice

The nurse manager meets with the staff nurses to discuss ways to improve communication among the shifts. Which statement by the nurse manager best exemplifies the final stage of conflict management?

• A) "We need to clearly define the nature of the conflict."
• B) "I will evaluate the outcomes of our strategies on a monthly basis."
• C) "Let's create a timeline for the implementation of our strategies."
• D) "Hopefully, each group can understand each other's perceptions of the issue."

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Definitions:

Situational Leadership

A leadership style that suggests the most effective approach depends on the situation, adapting leadership behaviors to meet the needs of followers.

Leadership Style

The characteristic way in which a leader communicates with and motivates others to achieve goals.

Product Quality

The degree to which a product or service meets the customer requirements and expectations, often assessed in terms of durability, reliability, and performance.

Team Expertise

The collective skills, knowledge, and experience possessed by a group working together towards a common goal.