A Nurse Manager States, "I Cannot Stand All These Conflicts

question 16

Multiple Choice

A nurse manager states, "I cannot stand all these conflicts in my department. Nothing good can come out of it." Which indicates the best reason the manager's statement is untrue?

• A) Conflict can stimulate more people to become involved in a situation, thus creating more innovative solutions to the issue.
• B) When people are in conflict, they tend to work harder just to avoid the conflicting situation.
• C) Groups in conflict spur competition, which is always beneficial to the units from which the groups emerged.
• D) When there is conflict in an organization, people are more open to discussion, thus conflict can open the lines of communication.

---

Definitions:

Training

The process of teaching or learning specific skills or behaviors, aimed at improving ability or efficiency.

Department Jobs

Refers to the specific roles or positions available within a department of an organization, each with its own set of responsibilities and requirements.

Law of Empathy

A concept suggesting that understanding and sharing the feelings of others can improve communication and relationships.

Candid Conversation

A direct and honest exchange of views and opinions.