The Medical Residents on a Particular Unit Do Not Answer

question 2

Multiple Choice

The medical residents on a particular unit do not answer pages very quickly, and sometimes the residents do not answer them at all. The nursing staff complains to the nursing supervisor. After several weeks, this conflict has spiraled into a heated disagreement. Which is the most important reason to make the necessary changes to settle this conflict?

• A) Client care and satisfaction will suffer should the conflict be allowed to continue.
• B) The residents cannot be allowed to continue such unprofessional behavior.
• C) Residents who do not answer pages do not get the most out of the experience.
• D) Physicians do not know what is going on with clients if the residents do not tell them.

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Definitions:

Financial Managers

Professionals responsible for overseeing and managing a company's financial health, including planning, organizing, directing, and controlling financial activities.

Optimum Credit Policy

A business strategy that seeks to balance the benefits of extending credit to customers with the costs, aiming to maximize profitability.

Incremental Profits

Additional earnings that result from a specific business decision or action, compared to what would have happened without that decision.

Extending Credit

The practice of lending money or goods with the expectation of repayment in the future, often with interest.