A Nurse Manager Is Trying to Manage a Conflict Between

question 4

Multiple Choice

A nurse manager is trying to manage a conflict between a staff nurse and a medical student. Which statement by the manager would the nursing supervisor interpret as following the rules of basic mediation?

• A) "Both parties need to grow up. They are so immature."
• B) "The problem is partially the fault of both parties."
• C) "I stopped the conversation frequently to have the parties summarize what was being said."
• D) "They just went on and on. I had to stop the discussion because I was out of time."

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Definitions:

Constructive Conflict Management

An approach to handling disputes that seeks to find positive or productive outcomes, improving relationships and understanding among parties involved.

Accountable Style

A method of leadership or management where individuals are responsible for their actions and decisions, often involving transparent reporting and feedback mechanisms.

Human And Business Needs

The essential requirements necessary for both individuals and organizations to achieve their goals and maintain well-being.

Career Advancement

The process of moving forward or upward in one's professional life, often through promotions or acquiring new skills.