The Nursing Supervisor Is Assessing a Unit That Has Received

question 13

Multiple Choice

The nursing supervisor is assessing a unit that has received several written complaints. The nurse manager seems overwhelmed and stressed trying to address many client situations. The charge nurse is trying to help everyone at once. Based on this assessment, what might this supervisor conclude? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Select all that apply.

• A) The nurse manager is inexperienced and needs time to adjust.
• B) The unit culture may foster distrust and poor communication among staff.
• C) Client complaints are usually an indicator of a larger unit problem.
• D) Nurses on the unit are in need of additional training and skills.
• E) The unit is short staffed.

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Definitions:

Whistle-blowing

The act of exposing any kind of information or activity that is deemed illegal, unethical, or not correct within an organization that is either private or public.

Policy Innovation

The process of devising new and creative public policies to address existing societal problems in more effective ways.

New Collaborations

Partnerships or alliances formed between different entities to achieve common goals through shared resources or expertise.

Implementation

The act of implementing a decision or carrying out a plan.