The Nurse Has Been Concentrating on Improving Personal Communication Skills

question 15

Multiple Choice

The nurse has been concentrating on improving personal communication skills. Which option represents the final step in this nurse's work to improve communication?

• A) Think about the goals of the communication.
• B) Develop an appropriate and thoughtful response.
• C) Decide how to say what you want conveyed.
• D) Ensure the communication is understood.

---

Definitions:

Old Behaviors

Patterns of action or habits that an individual has been practicing for a long period but may need to change for improvement.

New Ones

Recently introduced or discovered items, concepts, or ideas.

Competitive Student

A student who possesses a strong desire to outperform peers in academic or extracurricular activities.

Supportive

Offering encouragement and assistance to others in a helpful manner.