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question 55

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Definitions:

Persuasive Skills

The ability to convince or influence others to accept a particular viewpoint, buy a product, or take a specific action through logical argumentation, emotional appeal, or ethical presentation.

Corporate World

This term refers to the collective environment and culture of businesses and corporations, often emphasizing their practices, competitions, and structures.

Bad-News Message

A communication strategy used to relay unfavorable or disappointing information in a sensitive and considerate manner.

Neutral Buffer

An introductory statement that is neither positive nor negative, used to prepare the receiver for the message that follows, often in sensitive or unwelcome communications.

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