James Is a First-Year Grade 6 Teacher

question 153

Multiple Choice

James is a first-year grade 6 teacher. At the end of what he feels has been an extremely challenging day, the father of one of his most difficult students calls and tells him that he is happy with how James is working with his son. According to Lazarus, James has just experienced

• A) an uplift.
• B) a daily hassle.
• C) the resistance stage.
• D) a catastrophic stressor.

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Definitions:

Persuading

The act of influencing or convincing someone to do or believe something through reasoning or the use of emotional appeal.

Promotional Objective

The specific goals a company aims to achieve through its marketing and advertising campaigns, such as increasing brand awareness or boosting sales.

Prepurchage Stage

The phase in the consumer buying process where a potential buyer recognizes a need or desire and begins to seek information or options before making a purchase.

Consumer Journey

The complete experience a customer goes through when interacting with a brand or product, from awareness to purchase and beyond.