The Ability to Empathize Is

question 244

Multiple Choice

The ability to empathize is

• A) to lead people towards the insights that you know will help them.
• B) to recognize and understand the motives and emotions of others.
• C) to see the real reasons why people do what they do, even if they themselves do not understand.
• D) to feel exactly what others feel completely.

---

Definitions:

Personnel Training

The process of providing employees with the necessary skills and knowledge to perform their jobs effectively.

Operational Standards

Established criteria or guidelines that dictate the processes and procedures for achieving efficient, effective, and safe operational performance.

Franchisee Control

Franchisee control involves the governance and regulatory measures that a franchisee must adhere to as set by the franchisor, often detailed in the franchise agreement.

Personnel Training

The process of teaching employees the skills, knowledge, and competencies required for their current or future job roles.