Tom Is in Love with Peggy

question 225

Multiple Choice

Tom is in love with Peggy. He now thinks of her when he passes a place where they took a walk, when he hears a song that they listened to together, or when he notices an advertisement for a movie at the cinema they visited. Each of these responses is an example of

• A) avoidance learning.
• B) latent learning.
• C) higher-order conditioning.
• D) spontaneous recovery.

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Definitions:

Organizational Citizenship Behavior

Voluntary actions performed by employees that contribute positively to the organization beyond their formal job requirements.

Nonverbal Information

Communication that occurs without words, through gestures, facial expressions, body language, and other visual cues.

Communication Model

A framework describing how information is transmitted and received between communicators, emphasizing components like sender, message, medium, receiver, and feedback.

Encoded

The process by which information is converted into a format that can be comprehended and used by a system or individual.