Many Companies Implement _____ Systems That Integrate All Customer-Related Events

question 61

Multiple Choice

Many companies implement _____ systems that integrate all customer-related events and transactions.

• A) CRM (customer relationship management)
• B) TCO (total cost of ownership)
• C) JIT (just-in-time)
• D) RFID (radio frequency identification)

Understand potential liabilities associated with past business contracts when purchasing an existing business.

Comprehend the significance of business valuation methods, including the review of industry sales.

Appreciate the role of informal networks in finding business opportunities.

Recognize the importance of combining tangible and intangible assets in determining a business's price offer.