Russ,a Salesman at CostLess,shows a Model of a New Smart

question 43

True/False

Russ,a salesman at CostLess,shows a model of a new smart phone to Nayeli,a customer who is walking by.Nayeli asks him a few specific questions about the phone's capabilities and says that she would like to buy it.Russ has created an express warranty.

---

Definitions:

Opportunity Presented

A situation or condition that makes it possible to do something that one wants to do or has to do.

Admit

To confess or acknowledge something, often reluctantly.

Sense of Self-efficacy

The belief in one's own ability to succeed in specific situations or accomplish a task.

Cope

The process of effectively dealing with stress or adversity through various strategies or mechanisms.